Managing Client Backups, Local Storage & Remote Vaults

📌 Purpose & Quick Summary

Disaster recovery is a core value proposition of any hosting reseller. The Backups console (index.php?page=backups) provides an overarching backup management interface across all your client accounts. You can trigger on-demand snapshots of customer websites, configure automated recurring backup schedules, and manage off-site storage vaults (FTP, SFTP, and Local) to guarantee data safety.

Figure 5: Reseller Backup Console featuring automated incremental backup engine and storage endpoint configuration.

🖥️ Interface Tour & Elements

1. Backup Engine Status Card: Displays operational state of the reseller backup daemon.
2. Storage Endpoints: Displays configured storage vaults:
   • Local Storage Vault: On-node backups stored in client home backup folders.
   • Remote FTP / SFTP Vault: Dedicated off-site storage push for complete disaster resilience.
3. Client Snapshots Ledger: Searchable table displaying client account archives, timestamps, size on disk, and 1-click restore triggers.

🛠️ Step-by-Step Instructions

Step 1: Generating a Client Account Snapshot

1. In the sidebar, click Backups (icon: fa-hdd).
2. Select the target client account from the dropdown.
3. Choose the backup scope (Full Account, Files Only, or MySQL Databases).
4. Click Generate Client Backup.
5. The archive is created asynchronously and deposited into your secure vault.

Step 2: Restoring a Client Account

1. Locate the customer's snapshot in the archives ledger.
2. Click Restore.
3. Select whether to overwrite existing files or restore databases selectively.
4. Click Confirm Restore.

⚙️ Complete Field & Parameter Reference Table

❓ Troubleshooting & Common Errors

1. Backup Fails Due to Quota Exhaustion

• Cause: Creating a full backup temporarily duplicates disk usage during compression.
• Solution: Configure a Remote FTP/SFTP Vault so archives stream directly to external storage without consuming local reseller quota.